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Privacy Policy

Privacy Policy for Hotels:

This Privacy Policy outlines how Waterloo Guest House collects, uses, maintains, and protects information obtained from guests, visitors, and users of our services. We are committed to ensuring the privacy and security of personal information. By using our services, you agree to the terms of this Privacy Policy.

1. Information Collection:

  • Personal Information:

    • We may collect personal information, such as names, contact details, payment information, and other relevant data during the reservation process.

  • Guest Preferences:

    • Information about guest preferences and special requests may be collected to enhance the quality of our services.

  • Website and Communication Data:

    • We collect data related to website usage, IP addresses, and communication preferences for statistical and marketing purposes.

2. Use of Information:

  • Reservation and Stay Management:

    • Personal information is used to manage reservations, check-ins, and provide the best possible guest experience.

  • Marketing and Communication:

    • With consent, we may use contact information to send promotional materials, updates, and relevant communications.

  • Improving Services:

    • Collected data helps us analyze trends, track user activities, and enhance our services based on customer feedback.

3. Information Sharing:

  • Third-Party Service Providers:

    • We may share necessary information with third-party service providers for the purpose of fulfilling reservations, processing payments, and delivering requested services.

  • Legal Compliance:

    • Information may be disclosed to comply with legal requirements, enforce our policies, or respond to legal requests.

4. Data Security:

  • We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

5. Cookies and Tracking:

  • Our website may use cookies and similar technologies to enhance user experience and collect information about user activities. Users can control cookie preferences in their web browser settings.

6. Guest Rights:

  • Guests have the right to access, modify, or delete their personal information. Requests for such actions can be made to our (876)-965-2278.

7. Changes to Privacy Policy:

  • We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through our website or other appropriate channels.

8. Contact Information:

  • For inquiries or concerns regarding this Privacy Policy, please contact us at [Contact Information].

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

[Last Updated: Date]: December 8, 2023

Terms & Condition

Terms & Conditions

Terms and Conditions for Hotel:

These Terms and Conditions govern the use of Waterloo Guest House's services and facilities. By accessing or using our services, you agree to abide by these terms. Please read the following carefully:

1. Reservation and Check-In:

  • Reservations are subject to availability and confirmation.

  • Check-in time is [X:XX] PM, and check-out time is [X:XX] AM.

2. Payment:

  • Payment for reservations is required at the time of booking.

  • Additional charges for services or damages may apply and will be settled upon check-out.

3. Cancellation and Refund:

  • Cancellations must be made within 24 hours/days of the reservation to qualify for a refund.

  • Refunds are subject to our cancellation policy as detailed on our website.

4. Guest Responsibilities:

  • Guests are responsible for the behavior of all individuals in their party.

  • Damages to hotel property will be charged to the responsible guest.

5. Code of Conduct:

  • Guests are expected to conduct themselves in a respectful and responsible manner.

  • Any disruptive or inappropriate behavior may result in eviction without a refund.

6. Smoking and Pet Policy:

  • Smoking is strictly prohibited in all indoor areas.

  • Pets are not allowed unless specified otherwise. Additional charges may apply for pet-friendly rooms.

7. Privacy Policy:

  • Our Privacy Policy outlines how we collect, use, and protect personal information. Please review our Privacy Policy for details.

8. Facilities and Services:

  • The use of certain facilities may be subject to additional charges or restrictions.

  • We reserve the right to alter or temporarily close facilities for maintenance or other reasons.

9. Force Majeure:

  • We are not liable for failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, acts of war, or government regulations.

10. Disclaimer of Liability:

  • We are not responsible for any loss, theft, or damage to guests' personal property.

  • Guests participate in hotel activities at their own risk.

11. Changes to Terms:

  • We reserve the right to update these Terms and Conditions at any time. Updated terms will be posted on our website.

12. Governing Law:

  • These terms are governed by the laws of [Jurisdiction], and any disputes shall be resolved in the courts of [Jurisdiction].

13. Contact Information:

  • For inquiries or concerns regarding these Terms and Conditions, please contact us at (876)-965-2278

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

[Last Updated: December 8, 2023]

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